Contact Us
Below is a table with email addresses and phone numbers to use if you need to contact SMI. We are eager to get your feedback regarding the print newsletter and our website, so please tell us what you're thinking!
Go directly to:
Go directly to:
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WEBSITE ISSUES
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Recommendation |
| Lost password | use our Lost Password form |
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| Site problems | email: webmaster@soundmindinvesting.com |
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| Site suggestions | email: feedback@soundmindinvesting.com |
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| Refer a friend | use our referral form |
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| Update Email address | use our My Account page |
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Get help with: |
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| Logging into "locked" areas | see our Troubleshooting FAQ |
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| Downloading PDFs (Acrobat Reader) | see our Acrobat Help page |
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| Signing-up / Orders / Renewals | email: customerservice@soundmindinvesting.com or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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Other issues |
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| General troubleshooting | email: support@soundmindinvesting.com |
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| Licensing of website content | email: customerservice@soundmindinvesting.com or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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| Cancellations (Web only) | use our Cancellations form or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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PRINT SUBSCRIPTION ISSUES
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| General topics |
Recommendation |
| Request free information packet | use our request form |
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| Update mailing address | use our Change of Address form |
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| Delivery problems | email: customerservice@soundmindinvesting.com or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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| Gift subscriptions | use our Gift Subscription form email: customerservice@soundmindinvesting.com or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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| Cancellations | call us toll-free at 877-736-3764 10am-4pm ET/Mon-Fri |
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| Licensing of print material | email: customerservice@soundmindinvesting.com or call 877-736-3764 : 10am-4pm ET/Mon-Fri |
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MAILING ADDRESS
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| Inquiries and feedback: | Sound Mind Investing 9700 Park Plaza Ave Ste 202 Louisville, KY 40241 |
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| FedEx and UPS shipments: | Sound Mind Investing 9700 Park Plaza Ave, Suite 203 Louisville, KY 40241 |
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CONTENT QUESTIONS & FINANCIAL ADVICE
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| Questions for Open Line column | email: OpenLine@soundmindinvesting.com |
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If you have questions regarding content in the SMI newsletter or website, we encourage you to look through the Frequently Asked Question documents below. The SMI Message Boards is another good source of information. Answers to many common questions can be found there, and we encourage you to post any new questions you may have — you'll reach a large audience of SMI readers, and we drop by from time to time to throw in our two cents as well. SMI is unable to reply to requests for personal financial advice. Thanks for your understanding. |
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Frequently Asked Questions |
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